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Tools for Addressing Tenancy Issues

The documents, links and resources on this page were published in conjunction with MassHousing's 2010 Community Services Conference, Challenging Issues in Tenancy: Tools for Lease Education & Compliance.

Money Management & Nonpayment

  • Community Action Agencies
  • Massachusetts Money Management Program Fact Sheet
  • Massachusetts Money Management Program, Sites & Towns Served
  • Money Management - Nonpayment Options
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Hoarding

  • Hoarding Information & Resources
  • Compilation of Applicable Housekeeping Standards
  • Compulsive Hoarding Assessment and Action Plan
  • Hoarding Workshop Presentation
  • Protocol for Dealing with The Problem of Hoarding
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Bed Bugs

  • Bed Bug Registry
  • Bed Bug Tracking Form
  • City of Boston on Bed Bugs
  • Ecologic Entomology: Pest Mgmt. Consulting & Technical Services
  • Frequently Asked Questions About Bed Bugs
  • Protocol for Bed Bug Complaints
  • Protocol: Bed Bug Prevention & Control in Multiunit Housing
  • Sample Letter RE: Bed Bugs
  • Step-by-Step Guide to Addressing Bed Bug Infestations
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Housekeeping

  • Apartment Inspection/Housekeeping Letter Sample of "Initial Notice"
  • Compilation of Applicable Housekeeping Standards
  • Expectations for Healthy Homes
  • Housekeeping Skills
  • Pest Prevention Tips & Caring for Your Carpet
  • Poor Housekeeping: The Legal Framework Presentation
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Guests

  • Immigrant and Refugee Resources
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Resources for Housing Professionals

Fair Housing

Hoarding

Violence Against Women Act (VAWA)

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