Residents of MassHousing Communities

Thousands of families across Massachusetts reside in safe, affordable apartments financed and/or overseen by MassHousing.

Our role

MassHousing works with private property management companies to ensure the ongoing physical and financial health at each development in our portfolio.

Oversight

MassHousing staff conduct annual property inspections and financial reviews, identify potential issues and then work with property managers to develop and implement solutions.

Resident and staff support

Through our Community Services Department, MassHousing supports residents and staff of rental communities in our portfolio. Community Services supports

• Programs that promote housing stability
• Knowledge and capacity building through trainings and conferences
• Initiatives to strengthen families and communities

Comments, questions and concerns

Residents of rental communities in MassHousing's portfolio should submit comments, questions and concerns to the attention of their property management staff. If you do not feel that your concerns are being adequately addressed, please email us at rsupport@masshousing.com. Be sure to include the property name.