MassHousing remains open and will continue to provide mission-critical business during this unprecedented period of time.

If you are an existing MassHousing Mortgage borrower and have questions about your account, please read this important information. You can also contact us at 888-843-6432 or HOCustomerService@masshousing.com, or access your account online at www.masshousing.com/connect.

Contact Us

Other Telephone and Email Contacts

Existing Home Ownership Borrowers: HOCustomerservice@masshousing.com | 888.843.6432 | www.masshousing.com/connect

Prospective Home Ownership Customers and Partners: homeownership@masshousing.com | 888.843.6432

Rental Business Development: mfdev@masshousing.com | 617.854.1298

Lender Extranet Support: e-business@masshousing.com | 888.619.4440

Rental Management: rsupport@masshousing.com | 617.854.1067

Media Inquiries: pmcmorrow@masshousing.com | 617.854.1141

Human Resources: humanresources@masshousing.com | 617.854.1285

CDMS Support: cdsupport@masshousing.com | 877.841.8083

General Information: webinfo@masshousing.com | 617.854.1000

Directions to MassHousing

One Beacon Street is the dark brown high-rise building at the corner of Tremont and Beacon Street. It is across the street from King’s Chapel and diagonally across from The Omni Parker House hotel. View customizable driving or walking directions.

Please Note: You may not enter One Beacon Street without a visitor pass. Please arrange for someone at MassHousing to enter your name into the security system in order to obtain a visitor pass. You must check in with security before entering the building.