Careers at MassHousing
At MassHousing, we believe a home is more than a roof and four walls. A home is safety and security, opportunity and peace of mind. Our team of talented professionals works to ensure that all Massachusetts residents have a safe, healthy and affordable place to call home. If you share our commitment, we hope you will consider joining us.
Equal Opportunity Employer M/F/V/D
MassHousing is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, colleagues and partners without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. MassHousing believes that diversity and inclusion among our colleagues and partners is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Current Openings
Accounting Operations Analyst
Organization: MassHousing
Location: One Beacon Street, Boston, MA 02108
Posting Closes: Close of Business on 2/21/2023
Website: www.masshousing.com
MassHousing recently affirmed its longstanding commitment to diversity and inclusion in its 5-year Strategic Goals.
The Organization
MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people. A bold mission for an innovative agency. Since its inception in 1966, MassHousing has provided more than $27.5 billion for more than 125,000 apartments and more than 105,000 home mortgage loans. Beyond lending, we also work to promote economic growth and empowerment for families, individuals, and businesses; help communities increase their housing stock; provide hope and homes for vulnerable populations, and look for new, cost-effective ways to provide equitable housing opportunities. We have a relentless determination to confront the Commonwealth's housing challenges and improve lives.
We know that we cannot meet our mission without a workforce that is committed to standing with us in our efforts. We achieve this by making investments in staff development and prioritizing individuals who align with our values including an unwavering dedication to diversity, equity, and inclusion.
As an employee of MassHousing you are offered a great career opportunity which is more than a paycheck. MassHousing’ s total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including but not limited to:
- Tuition reimbursement up to $10,000 per calendar year
- A 35-hour work week and a hybrid work schedule
- Back up Child/Elder Care
- Retirement Savings including a pension and a deferred compensation plan (with a match)
- Comprehensive health, dental and vision plans
- 12 paid Holidays per year and generous sick, vacation, and personal time
- Short-Term Disability
- Central Boston office location, convenient to public transportation and amenities on site
If you're ready to join our dynamic team of mission driven professionals, this might be the job for you! Interested candidates should send a letter of interest and a resume to MassHousing by logging in to https://prd01-hcm01.prd.mykronos.com/ta/6003873.careers?CareersSearch
Position Summary
The Accounting Operations Analyst is an entry level position in the Accounting Operations and Treasury Department and reports directly to the Accounting Operations Supervisor. He/She will be assigned responsibilities in some or all of the following areas: Accounts Receivable and Accounts Payable. Weekly Accounts Payable disbursements, daily Accounts Receivable cash reconciliations, and assistance in annual regulatory filings are some examples of the functions performed.
Specific Duties and Responsibilities
- Perform duties surrounding the daily functions associated with processing and the recording of incoming and outgoing cash transactions.
- Assist both internal and external customers with inquires and problem resolution.
- Seek process improvements.
- Test software upgrade changes as needed.
- This position will also assume the role of other individuals in Accounting Operations during absences.
- Perform other duties as assigned.
Knowledge, Skills and Abilities Required
- Strong work ethic, critical thinking, and problem-solving skills.
- Proficiency in MS Office Suite, specifically a strong knowledge of Microsoft Excel, Microsoft Word, and Adobe.
- Strong organizational skills and the ability to meet deadlines.
- Ability to work as a member of a team and to interact with both internal and external customers in a professional and courteous manner.
- Excellent oral and written communication and presentation skills required.
Minimum Education and Training
- B.S. degree in accounting, finance or equivalent experience.
- Two to four years' experience in Accounts Payable and/or Accounts Receivable.
Salary Range: $72,956 to $94,842
All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service. Inherent in these values is our commitment to diversity, equity, and inclusion for all.
This position has been designated as "Mobile" under MassHousing's Alternative Work Schedule (AWS)-hybrid work model. However, during the first 90 days, the employee may be expected in the office more frequently for training and onboarding.
As a condition of employment, successful applicants will be required to be fully vaccinated against COVID-19 or have an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for an exemption.
MassHousing is an Equal Opportunity Employer
Director of Human Resources
Organization: MassHousing
Location: One Beacon Street, Boston, MA 02108
Posting Closes: Close of Business on 2/9/2023
Website: www.masshousing.com
MassHousing recently affirmed its longstanding commitment to diversity and inclusion in its 5-year Strategic Goals.
The Organization
MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people. A bold mission for an innovative agency. Since its inception in 1966, MassHousing has provided more than $27.5 billion for more than 125,000 apartments and more than 105,000 home mortgage loans. Beyond lending, we also work to promote economic growth and empowerment for families, individuals, and businesses; help communities increase their housing stock; provide hope and homes for vulnerable populations, and look for new, cost-effective ways to provide equitable housing opportunities. We have a relentless determination to confront the Commonwealth's housing challenges and improve lives.
We know that we cannot meet our mission without a workforce that is committed to standing with us in our efforts. We achieve this by making investments in staff development and prioritizing individuals who align with our values including an unwavering dedication to diversity, equity, and inclusion.
As an employee of MassHousing you are offered a great career opportunity which is more than a paycheck. MassHousing's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including but not limited to:
- Tuition reimbursement up to $10,000 per calendar year
- A 35-hour work week and a hybrid work schedule
- Back up Child/Elder Care
- Retirement Savings including a pension and a deferred compensation plan (with a match)
- Comprehensive health, dental and vision plans
- 12 paid Holidays per year and generous sick, vacation, and personal time
- Short-Term Disability
- Central Boston office location, convenient to public transportation and amenities on site
If you're ready to join our dynamic team of mission driven professionals, this might be the job for you! Interested candidates should send a letter of interest and a resume to MassHousing by logging in to https://prd01-hcm01.prd.mykronos.com/ta/6003873.careers?CareersSearch
Position Summary
The Director of Human Resources will report directly to the Vice President of Human Resources. This position requires an innovative and technically oriented leader. She/he/they will provide day to day direction and leadership to the HR team. Focus on leveraging technology to improve operational and transactional services and be a strategic partner with the VP of Human Resources. Responsibilities further include evaluation and development of recommendation to improve Human Resources administration, procedures, policies, programs, and training. The Director exercises considerable initiative with wide latitude for independent judgment. Responsible for developing and implementing best practice human resource management in employment processing, compensation, health and welfare, training and development, records management, employee relations and EEO compliance. They are responsible for assisting the Vice President in creating and implementing HR policies and programs that enable the agency to reach its business goals. It is the job of the Director to assess all HR practices and make sure they are implemented consistently and provide expert advice, support, and training to the rest of the department and agency.
Specific Duties and Responsibilities
- Manage the HR team toward high performance, establishing appropriate goals and providing effective coaching and support.
- Evaluate opportunities to improve payroll processes and systems to ensure accurate pay and reporting.
- Develop new or refine existing policies, procedures, and systems, ensuring consistency and optimal performance when it comes to essential HR tasks such as hiring, promotion, onboarding, recruitment, and performance management.
- Establish departmental objectives aligned with organizational strategic goals and identify opportunities to refine our HR practices that supports goal to become an employer of choice.
- Evaluate the performance management system to ensure its effectiveness. This includes making sure that it’s properly implemented and considers the needs of the employees working at all levels within the agency.
- Overseeing and refining employee onboarding, training, performance management, and career development programs, partnering with employees and supervisors throughout the organization.
- Determine employee needs proactively and supports employee development, enhancing job satisfaction, and forecasting staffing needs.
- Planning and compliance with a focus on quality control, mitigating risk, and designing accountability mechanisms.
- All other duties as assigned.
Knowledge, Skills and Abilities Required
- Possess strong analytical and critical thinking skills and can problem-solve in situations that require balancing multiple perspectives or priorities.
- An open, approachable, and action-oriented leader who exercises good judgement, treats others with respect and holds staff accountable. Excellent ability to lead and manage a team.
- Flexible with a sense of initiative, and openness to change, and can prioritize your work and uphold a high level of customer service in a dynamic and fast-paced environment.
- Possess strong computer skills, ideally with experience implementing or administering effective HRIS.
- An outstanding supervisor who provides guidance and professional support to staff, offering regular feedback and serving as a mentor.
- Demonstrates superior systems, policies, and procedures experience.
- Ability to identify, analyze and solve complex technical problems.
- Must possess exceptional oral/public speaking and written communication skills.
- Experience planning and leading strategic initiatives to completion.
- Experience with developing and providing training on systems and HR policies and practices.
- Superb judgement and integrity, unparalleled confidentiality, and sophistication in all aspects of work.
- Thorough understanding of the best HR policies, practices, and procedures.
- Proven experience with overseeing and processing payroll.
- Experience with data analysis & presenting data.
- Highly organized & detail oriented.
- Strong project reporting skills, with a focus on interdepartmental communication.
- Experience with KRONOS/UKG payroll and HRIS systems.
Minimum Education and Training
- Bachelor's degree in Human Resource Management or another relevant field or equivalent experience. Master's degree preferred.
- At least 10 years’ experience in a leadership role in human resources and managing staff.
- PHR, SPHR, SHRM-CP, or SHRMSCP certification is desired.
- Experience in benefits administration, HR systems and/or payroll is preferred.
Salary Range: $144,545 to $187,908
All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service. Inherent in these values is our commitment to diversity, equity, and inclusion for all.
This position has been designated as "Mobile" under MassHousing's Alternative Work Schedule (AWS)-hybrid work model. However, during the first 90 days, the employee may be expected in the office more frequently for training and onboarding.
As a condition of employment, successful applicants will be required to be fully vaccinated against COVID-19 or have an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for an exemption.
MassHousing is an Equal Opportunity Employer
Director of Rental Management
Organization: MassHousing
Location: One Beacon Street, Boston, MA 02108
Posting Closes: Close of Business on 2/3/2023
Website: www.masshousing.com
MassHousing recently affirmed its longstanding commitment to diversity and inclusion in its 5-year Strategic Goals.
The Organization
MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people. A bold mission for an innovative agency. Since its inception in 1966, MassHousing has provided more than $27.5 billion for more than 125,000 apartments and more than 105,000 home mortgage loans. Beyond lending, we also work to promote economic growth and empowerment for families, individuals, and businesses; help communities increase their housing stock; provide hope and homes for vulnerable populations, and look for new, cost-effective ways to provide equitable housing opportunities. We have a relentless determination to confront the Commonwealth's housing challenges and improve lives.
We know that we cannot meet our mission without a workforce that is committed to standing with us in our efforts. We achieve this by making investments in staff development and prioritizing individuals who align with our values including an unwavering dedication to diversity, equity, and inclusion.
As an employee of MassHousing you are offered a great career opportunity which is more than a paycheck. MassHousing's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including but not limited to:
- Tuition reimbursement up to $10,000 per calendar year
- A 35-hour work week and a hybrid work schedule
- Back up Child/Elder Care
- Retirement Savings including a pension and a deferred compensation plan (with a match)
- Comprehensive health, dental and vision plans
- 12 paid Holidays per year and generous sick, vacation, and personal time
- Short-Term Disability
- Central Boston office location, convenient to public transportation and amenities on site
If you're ready to join our dynamic team of mission driven professionals, this might be the job for you! Interested candidates should send a letter of interest and a resume to MassHousing by logging in to https://prd01-hcm01.prd.mykronos.com/ta/6003873.careers?CareersSearch
Position Summary
As a key member of the Agency’s senior management team, the Director of Rental Management is responsible for the effective management of the Agency’s multifamily loan portfolio, which consists of over 400 developments with associated principal balances more than $6 billion, owned and/or serviced for others. The portfolio consists of highly complex transactions with each development financed with a combination of the multiple capital sources/financing programs/subordinate debt programs the Agency originates its loans to and/or administers on behalf of itself or others. This individual leads the Agency effort in assessing the asset quality of its multifamily loan portfolio which is critical in determining the Agency’s loan loss reserves calculation, a key element in establishing credibility with the Agency’s external auditors and bond rating agencies (which impacts the Agency’s ability raise debt in the public capital markets.) In addition, the individual ensures that loan review programs 1.) confirm that the statutory and loan program guidelines for affordability are being adhered to, 2.) that physical conditions of the properties conform to Agency standards and 3.) that the reviews capture the relevant reporting data for MassHousing and the third parties for whom the Agency administers funds. The Director ensures new loan product development and current loan originations are informed by trends in the existing portfolio. The Director is further responsible for coordinating efforts to resolve loan workouts as they arise. The Director also ensures that all asset management practices are executed in a manner that recognizes and values the borrower’s ongoing relationship with the Agency and is supportive of the Agency’s multifamily Diversity, Equity, and Inclusion goals.
Specific Duties and Responsibilities
- Manage the Rental Management Division staff to ensure:
- Timely collection of all relevant loan related financial information
- Accurate loan ratings based on the analysis of the collected information and property inspections
- Timely and accurate processing of all replacement reserve requests
- All non-billed cashflow/other payments due the Agency are collected
- Timely responses to borrower requests and inquiries
- Timely responses to resident concerns and inquiries
- Current and accurate data on the management companies which manage the properties financed by the Agency
- Serve as the primary liaison to the property management and resident groups with whom the Agency interacts.
- Identify/manage/coordinate the training, team building and professional development support necessary in maintaining and building a high-performance rental management function.
- Collaborate with the Rental Business Development, Rental Underwriting and Equitable Business Development groups in identifying potential business opportunities within the portfolio, new product development, review of current underwriting guidelines, and management of the Agency’s multifamily Diversity, Equity, and Inclusion goals.
- Review and update the loan rating system to ensure ongoing relevance and accuracy.
- Provide consultative guidance to the Executive Leadership team on efforts related to multifamily lending initiatives.
- Coordinate activities with the Directors of Housing Stability, Rental Business Development, Rental Underwriting as well as the Rental S&T senior manager as needed.
- Manage the Agency’s Section 8 Project Based Contract Administration contract QA/QC function.
- Provide ongoing rental management production and portfolio status reporting.
- Perform other tasks and duties as required.
Knowledge, Skills and Abilities Required
- A strong knowledge of federal, state, and local housing programs with experience in Massachusetts affordable housing programs preferred.
- Demonstrated experience in the asset management of affordable multifamily loan portfolios.
- Understand the requirements of Affirmative Fair Housing Marketing and Tenant Selection Plans as required by Agency statute and relevant loan programs.
- Demonstrated experience administering loan risk rating systems and an understanding of their impact on loan loss reserve calculations.
- Demonstrated ability to negotiate complex issues within tight timeframes, design and implement new programs and allocate resources to meet work schedules.
- Demonstrated experience in managing, motivating, and evaluating staff working on a variety of topics and evaluating staffing levels and organizational effectiveness.
- The ability to provide strategic level thinking and in problem solving settings.
- The ability to manage and/or support cross-departmental projects and dependencies.
Minimum Education and Training
- Advanced degree in Business, Finance, Law or Public Administration or related field preferred or equivalent professional experience.
- 10+ years of increasingly responsible experience in multifamily asset management, affordable housing lending/underwriting, government sponsored affordable housing programs, real estate financing or real estate development.
Salary Range: $151,013 - $196,317
All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service. Inherent in these values is our commitment to diversity, equity, and inclusion for all.
This position has been designated as "Mobile" under MassHousing's Alternative Work Schedule (AWS)-hybrid work model. However, during the first 90 days, the employee may be expected in the office more frequently for training and onboarding.
As a condition of employment, successful applicants will be required to be fully vaccinated against COVID-19 or have an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for an exemption.
MassHousing is an Equal Opportunity Employer
What our team is saying
"Working at MassHousing gives me a strong sense of purpose, as well as the ability to grow and use my skills in an impactful way. I take pride in knowing that I am a trusted and valued advisor, who provides assurances on governance, risk and control activities. Management's receptiveness to creative solutions, drive for efficiency and unwavering desire to continuously improve its people and the work we do, makes MassHousing a workplace that aligns with my personal and professional values."
–Cynthia F., Internal Audit
"I enjoy our shared purpose and commitment to providing our customers with shelter and some sense of normalcy. It’s nice to witness the empathy and devotion of staff as we work toward a common goal."
–Ricky O., Rental Underwriting
"There are many benefits to working at MassHousing such as career advancement, job stability and a safe working environment. Most importantly, I work with a great group of colleagues and managers. We all work together as a family and a united team with the same goals and mission to serve our customers with respect, integrity and satisfaction. MassHousing is a workplace that feels like home."
–Charlene H., HomeOwnership
"One goal I dreamed about while in college was to work for an organization for my entire career in Accounting and Finance. I am happy to say that MassHousing has fulfilled my dream. One does not remain with an organization for over 32 years if it did not challenge the individual while providing a progressive supportive environment that encourages and promotes employee development...I have heard that we spend about 90,000 hours at work over the course of our lifetime. It becomes easy when you consider the people you work with family."
–Sam J., HomeOwnership
"In my five years at MassHousing, I have enjoyed a very supportive team and great work environment. MassHousing supports my growth as a professional, an individual and an employee by providing generous benefits, including tuition reimbursement for courses relevant to the mission of creating and preserving housing. The company values your growth and input and is always looking for new ways to integrate new ideas and methods in daily operations."
–Christina K., Rental Management
"A job at MassHousing is not just a job. It is good work in a very professional environment, and it is professional work that does good to people in the Commonwealth. We are the state's affordable housing lender, we are creative and competitive. What makes us unique is our commitment to serve the underserved. What I love most about my job at MassHousing is knowing that, at the end of the day, my work contributes to the success of a first-time homebuying family somewhere in Massachusetts."
–Mounzer A., HomeOwnership
"I enjoy working at MassHousing because I enjoy helping others...As a parent, the flexibility allows me to create a schedule that works for both my personal and professional life. MassHousing is not just a place for opportunity, it is also a place of hope."
–Mircia K., Rental Management
"I love working at MassHousing mostly because I get to do interesting work that is meaningful to our society. I didn't feel that way in my previous professional roles, and so I don't take it for granted. Plus, a lot of really interesting people work at MassHousing…I've already met lifelong friends here. I also feel I can be myself in my role, and that people have gone out of their way to support me in both my career and personal life. I’m grateful for that."
–Ryan S., Rental Underwriting
"The thing I enjoy most about working at MassHousing is the dedication and expertise the staff has in meeting the housing challenges facing Massachusetts residents. The foundation of everything we do is the people we serve. To be part of such a noble and important mission is what makes working at MassHousing far more than just a job. It's very satisfying to see and hear the stories of Massachusetts residents who have been able to grow and prosper because they have an affordable home and economic opportunity."
–Tom F., Communications
"Although I have only been employed here for one year, I already feel a strong commitment and dedication to the Agency and to my team. MassHousing strives to provide the very best services to our lenders, customers and to their employees. It is a rewarding feeling to know you are giving the best customer service to your borrowers every day, especially in these trying economic times. I know I have made a great choice in joining MassHousing!"
–Michelle K., HomeOwnership
"I believe a home should be a happy place where you can live, learn and laugh. MassHousing has been a special home for me. I’ve had the good fortune to be in different roles at MassHousing that have truly challenged me to be a better person in so many ways, all the while working with exceptional people who sincerely believe that MassHousing is here to improve the lives of people. If ‘home is where the heart is’, then my home is MassHousing."
–Paul H., Information Technology