Careers at MassHousing

Associate Project Manager

Organization: MassHousing

Location: One Beacon Street, Boston, MA 02108

Posting Closes: Close of Business on October 16, 2024

Website: www.masshousing.com

MassHousing recently affirmed its longstanding commitment to diversity and inclusion in its 5-year Strategic Goals.

The Organization

MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people. A bold mission for an innovative agency. Since its inception in 1966, MassHousing has provided more than $27.5 billion for more than 125,000 apartments and more than 105,000 home mortgage loans. Beyond lending, we also work to promote economic growth and empowerment for families, individuals, and businesses; help communities increase their housing stock; provide hope and homes for vulnerable populations, and look for new, cost-effective ways to provide equitable housing opportunities. We have a relentless determination to confront the Commonwealth's housing challenges and improve lives.

We know that we cannot meet our mission without a workforce that is committed to standing with us in our efforts. We achieve this by making investments in staff development and prioritizing individuals who align with our values including an unwavering dedication to diversity, equity, and inclusion. 

As an employee of MassHousing you are offered a great career opportunity which is more than a paycheck. MassHousing's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including but not limited to:

• Tuition reimbursement up to $10,000 per calendar year
• A 35-hour work week and a hybrid work schedule
• Back up Child/Elder Care
• Retirement Savings including a pension and a deferred compensation plan (with a match)
• Comprehensive health, dental and vision plans
• 12 paid Holidays per year and generous sick, vacation, and personal time
• Short-Term Disability
• Central Boston office location, convenient to public transportation and amenities on site

If you're ready to join our dynamic team of mission driven professionals, this might be the job for you! Interested candidates should send a letter of interest and a resume to MassHousing by logging in to https://prd01-hcm01.prd.mykronos.com/ta/6003873.careers?CareersSearch

Position Summary

We are seeking a highly organized and detail-oriented Associate Project Manager with strong writing skills to our team.  The Chief of Staff’s team within MassHousing provides strategic support to executive staff members to further MassHousing’s mission of confronting housing challenges facing the Commonwealth. MassHousing’s Associate Project Manager leads projects assigned by the Executive Project Manager and is responsible for providing administrative and project support on various initiatives within the Agency.  The Associate Project Manager will be expected to be in the office 2 to 3 days a week and remote the other days.

The Associate Project Manager will take on and be exposed to a wide range of responsibilities and will work exclusively with the Executive Project Manager who works with the executive team pursuing an aggressive agenda. This methodical team player manages projects that are highly sensitive and often multidisciplinary. The Associate Project Manager will be responsible for supporting project execution, coordinating tasks, managing timelines, and ensuring clear communication across teams. A key component of this role involves drafting and editing project documentation, reports, and client communications to ensure accuracy and clarity. The ideal candidate is proactive, can manage multiple priorities, and has excellent written and verbal communication skills. The projects range from helping create process efficiencies within lending departments to researching and analyzing housing data to assisting in creating new programs that fill gaps in the affordable housing ecosystem or address emerging challenges. The role is primarily inward facing but may manage outside partnerships and working groups.  Communicating complex information in a manner that is concise and easily accessible to many audiences is a fundamental skill for this position.  This may take the form of succinctly written documents or crisp visually appealing PowerPoint presentations.  Research experience, an analytical mind, and outstanding presentation skills are essential to success in this role.  S/He reports directly to the Executive Project Manager.

Specific Duties and Responsibilities

Project Management

• Manage strategic planning efforts assigned by the Executive Project Manager.
• Assist in the planning, scheduling, and coordination of projects from initiation to completion, ensuring adherence to timelines and project goals.
• Research and information gathering in support of a wide range of initiatives and activities, which may include qualitative and/or quantitative information gathering, analysis, manipulation and presentation.
• Prepare project communications including status reports, dashboards, and other materials to keep management, business units, and other stakeholders informed of project status and related issues.
• Assist in managing to project timelines and milestones.
• Maintain positive relationships within MassHousing business lines and promote the collaboration and exchange of information between business lines. Work with all levels of the organization.
• Capture action items, notes, issues, risks, decisions associated with projects. Provide this information to the project team(s) and perform appropriate follow-up as needed and directed.

Research and Alignment

• Gather, analyze, and report on MassHousing data and current market trends to assist in identifying potential opportunities.
• Perform quality control of data presentations to ensure data integrity and consistency of message.
• Preparation of spreadsheets, budgets, projections and other quantitative analyses.

Knowledge, Skills and Abilities Required

Project Management Skills

• Excellent organizational, interpersonal and project management skills.
• Proven success in coordinating projects prompting and supporting advance planning of major initiatives.
• Knowledge of regularly used templates, practices, concepts, and procedures in the project management field.
• Track and monitor project progress, keeping detailed records of milestones, deadlines, and potential issues. Coordinate with team members to ensure tasks are completed on time.
• Draft, review, and edit project-related documents, including status reports, meeting minutes, project briefs, and client communications. Ensure that all documentation is clear, concise, and professionally written.

Organizational Excellence

• The ability to prioritize and manage multiple projects simultaneously and follow through on issues proactively.
• Extremely versatile, dedicated to efficient productivity.
• Review and refine written materials, ensuring all communication is error-free, consistent, and aligned with agency standards.

Research and Data Analysis

• Experience with quantitative data analysis and research.
• Strong knowledge of qualitative and quantitative analytical skills.
• Ability to exercise discretion and handle confidential information.
• Assist in the preparation of project proposals and documentation, with a focus on clarity, coherence, and technical accuracy.

Collaboration

• Eager and willing to learn new skills and take direction as needed.
• Ability to work under pressure on multiple responsibilities with common sense judgement, personal integrity, discretion, and diplomacy in all aspects of work.

Communication

• Concise, persuasive, and authentic communicator both verbally and in written communication.
• Identification of opportunities to communicate more effectively, internally and externally, using mapping and/or infographics, and develop maps, diagrams, infographics and other tools for use of Executive Team and others upon request.

Minimum Education and Training

• Bachelor's degree in business administration, policy, Public Administration, Business Administration, or similar field.
• 2+ years of professional experience in project management support, real estate, mortgage lending, affordable housing, and/or an administration or operations role.

Salary Range: $74,415.12 - $96,739.35

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service. Inherent in these values is our commitment to diversity, equity, and inclusion for all.

MassHousing is an Equal Opportunity Employer

Information Security Administrator

Organization: MassHousing

Location: One Beacon Street, Boston, MA 02108

Posting Closes: Close of Business on October 24, 2024

Website: www.masshousing.com

MassHousing is seeking a motivated and experienced Information Security Administrator who can bring a deep understanding of security, networking, and systems administration to help a small team deliver on aggressive goals. If you are excited about working with the latest technologies and want to work for an organization that is focused on helping the people of Massachusetts, then we want to hear from you!

MassHousing recently affirmed its longstanding commitment to diversity and inclusion in its 5-year Strategic Goals.

The Organization

MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people. A bold mission for an innovative agency. Since its inception in 1966, MassHousing has provided more than $29 billion for more than 125,000 apartments and more than 105,000 home mortgage loans. Beyond lending, we also work to promote economic growth and empowerment for families, individuals, and businesses; help communities increase their housing stock; provide hope and homes for vulnerable populations, and look for new, cost-effective ways to provide equitable housing opportunities. We have a relentless determination to confront the Commonwealth's housing challenges and improve lives.

We know that we cannot meet our mission without a workforce that is committed to standing with us in our efforts. We achieve this by making investments in staff development and prioritizing individuals who align with our values including an unwavering dedication to diversity, equity, and inclusion.

As an employee of MassHousing you are offered a great career opportunity which is more than a paycheck. MassHousing’ s total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including but not limited to:

• Tuition reimbursement up to $10,000 per calendar year
• A 35-hour work week and a hybrid work schedule
• Back up Child/Elder Care
• Retirement Savings including a pension and a deferred compensation plan (with a match)
• Comprehensive health, dental and vision plans
• 12 paid Holidays per year and generous sick, vacation, and personal time
• Short-Term Disability
• Central Boston office location, convenient to public transportation and amenities on site

If you're ready to join our dynamic team of mission driven professionals, this might be the job for you! Interested candidates should send a letter of interest and a resume to MassHousing by logging in to https://prd01-hcm01.prd.mykronos.com/ta/6003873.careers?CareersSearch

Position Summary

The Information Security Administrator (ISA) in IT Operations (ITOps) is responsible for technology supporting network and security infrastructure (NetSec Infrastructure). The ISA maintains and administers existing NetSec infrastructure systems, ensuring optimal operation, availability, current versioning, security compliance, problem resolution, complete and accurate documentation, and other systems administration duties as required. As the senior technical role in the Information Security section, the ISA interprets analyst, system-generated, and third-party security recommendations and findings to design and implement associated technical solutions and maintain the security of NetSec and core infrastructure systems accordingly. In line with modernization goals, the ISA works closely with IT management to identify and implement new NetSec infrastructure systems to maintain and continuously improve the security of business applications, services, and data. As a member of the Information Security section of ITOps, the ISA works closely with the other ITOps sections (Network Services, IT Support Services) to support and secure all aspects of IT operations.

Specific Duties and Responsibilities

• Develop, implement, and follow system administration plans and procedures, ensuring a strong foundation is in place to maintain and secure NetSec infrastructure systems efficiently and effectively.
• Review and evaluate existing NetSec infrastructure technology to identify opportunities to modernize, optimize, and enhance security, and implement solutions to accomplish these goals.
• Collaborate with Information Security Manager, Analysts, and third-party security partners to evaluate security findings and recommendations and plan and coordinate with relevant ITOps teams to remediate/implement.
• Collaborate with Information Security Manager, Analysts, and third-party security partners to identify and implement configurations to proactively improve and enhance NetSec and core infrastructure security.
• Design, implement, and maintain NetSec infrastructure redundancy solutions, ensuring infrastructure security is maintained and LAN/WAN connectivity is highly available and resilient to potential outages.
• Identify and review new NetSec infrastructure technology solutions, evaluate their benefits, and document and present recommendations to the Information Security team and IT management.
• Assist in the procurement process for new NetSec technology solutions by evaluating options and cost, drafting justifications, and working with management to finalize and procure.
• Design, architect, and implement new NetSec infrastructure technology solutions.
• Participate in the development of security incident response plans, collaborating with all IT departments and sections to ensure roles are understood and procedures are clear, concise, and actionable.
• Support all IT departments and sections by acting as the technical lead and escalation point for security events and incidents.
• Actively participate in knowledge transfer and mentoring with other administrators, ensuring a security mindset is developed and adequate coverage is in place for all NetSec infrastructure systems.

Knowledge, Skills and Abilities Required

• High-level knowledge, expertise, and experience related to:
  • Network architecture, virtual infrastructure, system administration, and cyber security concepts.
  • LAN/WAN and wireless infrastructure architecture and design, utilizing Fortinet firewalls, switching, and WAPs.
  • LAN/WAN and wireless security architecture and design, utilizing Fortinet networking, VPN, ZTNA, and NAC.
  • E-mail security architecture and design, utilizing ProofPoint Email Protection, TAP, TRAP, and DMARC.
  • Endpoint and cloud security architecture and design, utilizing Microsoft Defender suite.
  • Microsoft cloud concepts, security, and administration, with a focus on Azure networking, IaaS, PaaS, SSO, MFA, and conditional access.
  • Microsoft system administration and security, including Active Directory, DNS, DHCP, and Windows Server.
  • System protection and resiliency, including concepts related to disaster recovery, high availability, and system backup and restoration.
  • Troubleshooting and resolving complex technical problems.
• Exceptional critical thinking and troubleshooting skills.
• Exceptional customer service skills.
• Strong verbal and written communication skills (technical and non-technical).
• Strong work ethic and the ability to work independently and as a member of a team.
• Effective time management skills.

Minimum Education and Training

• Bachelor’s degree in information technology field or equivalent work experience.
• 10+ years of work experience with Fortinet-based networking, perimeter security, and remote access.
• 10+ years of work experience with Microsoft-based system administration and security, including Windows Server, Active Directory, DNS, DHCP, and Group Policy.
• 10+ years of work experience with Microsoft-based cloud infrastructure, including Azure networking, IaaS, PaaS, and identity.
• 10+ years of work experience with e-mail security.

Salary Range: $103,312 - $134,306

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service. Inherent in these values is our commitment to diversity, equity, and inclusion for all.

MassHousing is an Equal Opportunity Employer