Careers at MassHousing

At MassHousing, we believe a home is more than a roof and four walls. A home is safety and security, opportunity and peace of mind. Our team of talented professionals works to ensure that all Massachusetts residents have a safe, healthy and affordable place to call home. If you share our commitment, we hope you will consider joining us.

Equal Opportunity Employer M/F/V/D

MassHousing is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, colleagues and partners without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. MassHousing believes that diversity and inclusion among our colleagues and partners is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Why Work at MassHousing?

Competitive salaries

Work/Life Balance with flexible schedules and generous leave time

Comprehensive health, dental, life, and disability plans

Professional development & tuition assistance

Employer-matched deferred compensation plan

Current Openings

Accounting Operations Analyst

Organization: MassHousing

Location: One Beacon Street, Boston, MA 02108

Posting Closes: Close of Business on 2/21/2023

Website: www.masshousing.com

MassHousing recently affirmed its longstanding commitment to diversity and inclusion in its 5-year Strategic Goals.

The Organization

MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people. A bold mission for an innovative agency. Since its inception in 1966, MassHousing has provided more than $27.5 billion for more than 125,000 apartments and more than 105,000 home mortgage loans. Beyond lending, we also work to promote economic growth and empowerment for families, individuals, and businesses; help communities increase their housing stock; provide hope and homes for vulnerable populations, and look for new, cost-effective ways to provide equitable housing opportunities. We have a relentless determination to confront the Commonwealth's housing challenges and improve lives.

We know that we cannot meet our mission without a workforce that is committed to standing with us in our efforts. We achieve this by making investments in staff development and prioritizing individuals who align with our values including an unwavering dedication to diversity, equity, and inclusion.

As an employee of MassHousing you are offered a great career opportunity which is more than a paycheck. MassHousing’ s total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including but not limited to:

  • Tuition reimbursement up to $10,000 per calendar year
  • A 35-hour work week and a hybrid work schedule
  • Back up Child/Elder Care
  • Retirement Savings including a pension and a deferred compensation plan (with a match)
  • Comprehensive health, dental and vision plans
  • 12 paid Holidays per year and generous sick, vacation, and personal time
  • Short-Term Disability
  • Central Boston office location, convenient to public transportation and amenities on site

If you're ready to join our dynamic team of mission driven professionals, this might be the job for you! Interested candidates should send a letter of interest and a resume to MassHousing by logging in to https://prd01-hcm01.prd.mykronos.com/ta/6003873.careers?CareersSearch

Position Summary

The Accounting Operations Analyst is an entry level position in the Accounting Operations and Treasury Department and reports directly to the Accounting Operations Supervisor. He/She will be assigned responsibilities in some or all of the following areas: Accounts Receivable and Accounts Payable. Weekly Accounts Payable disbursements, daily Accounts Receivable cash reconciliations, and assistance in annual regulatory filings are some examples of the functions performed.

Specific Duties and Responsibilities

  • Perform duties surrounding the daily functions associated with processing and the recording of incoming and outgoing cash transactions.
  • Assist both internal and external customers with inquires and problem resolution.
  • Seek process improvements.
  • Test software upgrade changes as needed.
  • This position will also assume the role of other individuals in Accounting Operations during absences.
  • Perform other duties as assigned.

Knowledge, Skills and Abilities Required

  • Strong work ethic, critical thinking, and problem-solving skills.
  • Proficiency in MS Office Suite, specifically a strong knowledge of Microsoft Excel, Microsoft Word, and Adobe.
  • Strong organizational skills and the ability to meet deadlines.
  • Ability to work as a member of a team and to interact with both internal and external customers in a professional and courteous manner.
  • Excellent oral and written communication and presentation skills required.

Minimum Education and Training

  • B.S. degree in accounting, finance or equivalent experience.
  • Two to four years' experience in Accounts Payable and/or Accounts Receivable.

Salary Range: $72,956 to $94,842

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service. Inherent in these values is our commitment to diversity, equity, and inclusion for all.

This position has been designated as "Mobile" under MassHousing's Alternative Work Schedule (AWS)-hybrid work model. However, during the first 90 days, the employee may be expected in the office more frequently for training and onboarding.

As a condition of employment, successful applicants will be required to be fully vaccinated against COVID-19 or have an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for an exemption.

MassHousing is an Equal Opportunity Employer

+ Show Position Description - Less

Director of Human Resources

Organization: MassHousing

Location: One Beacon Street, Boston, MA 02108

Posting Closes: Close of Business on 2/9/2023

Website: www.masshousing.com

MassHousing recently affirmed its longstanding commitment to diversity and inclusion in its 5-year Strategic Goals.

The Organization

MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people. A bold mission for an innovative agency. Since its inception in 1966, MassHousing has provided more than $27.5 billion for more than 125,000 apartments and more than 105,000 home mortgage loans. Beyond lending, we also work to promote economic growth and empowerment for families, individuals, and businesses; help communities increase their housing stock; provide hope and homes for vulnerable populations, and look for new, cost-effective ways to provide equitable housing opportunities. We have a relentless determination to confront the Commonwealth's housing challenges and improve lives.

We know that we cannot meet our mission without a workforce that is committed to standing with us in our efforts. We achieve this by making investments in staff development and prioritizing individuals who align with our values including an unwavering dedication to diversity, equity, and inclusion.

As an employee of MassHousing you are offered a great career opportunity which is more than a paycheck. MassHousing's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including but not limited to:

  • Tuition reimbursement up to $10,000 per calendar year
  • A 35-hour work week and a hybrid work schedule
  • Back up Child/Elder Care
  • Retirement Savings including a pension and a deferred compensation plan (with a match)
  • Comprehensive health, dental and vision plans
  • 12 paid Holidays per year and generous sick, vacation, and personal time
  • Short-Term Disability
  • Central Boston office location, convenient to public transportation and amenities on site

If you're ready to join our dynamic team of mission driven professionals, this might be the job for you! Interested candidates should send a letter of interest and a resume to MassHousing by logging in to https://prd01-hcm01.prd.mykronos.com/ta/6003873.careers?CareersSearch

Position Summary

The Director of Human Resources will report directly to the Vice President of Human Resources. This position requires an innovative and technically oriented leader. She/he/they will provide day to day direction and leadership to the HR team. Focus on leveraging technology to improve operational and transactional services and be a strategic partner with the VP of Human Resources. Responsibilities further include evaluation and development of recommendation to improve Human Resources administration, procedures, policies, programs, and training. The Director exercises considerable initiative with wide latitude for independent judgment. Responsible for developing and implementing best practice human resource management in employment processing, compensation, health and welfare, training and development, records management, employee relations and EEO compliance. They are responsible for assisting the Vice President in creating and implementing HR policies and programs that enable the agency to reach its business goals. It is the job of the Director to assess all HR practices and make sure they are implemented consistently and provide expert advice, support, and training to the rest of the department and agency.

Specific Duties and Responsibilities

  • Manage the HR team toward high performance, establishing appropriate goals and providing effective coaching and support.
  • Evaluate opportunities to improve payroll processes and systems to ensure accurate pay and reporting.
  • Develop new or refine existing policies, procedures, and systems, ensuring consistency and optimal performance when it comes to essential HR tasks such as hiring, promotion, onboarding, recruitment, and performance management.
  • Establish departmental objectives aligned with organizational strategic goals and identify opportunities to refine our HR practices that supports goal to become an employer of choice.
  • Evaluate the performance management system to ensure its effectiveness. This includes making sure that it’s properly implemented and considers the needs of the employees working at all levels within the agency.
  • Overseeing and refining employee onboarding, training, performance management, and career development programs, partnering with employees and supervisors throughout the organization.
  • Determine employee needs proactively and supports employee development, enhancing job satisfaction, and forecasting staffing needs.
  • Planning and compliance with a focus on quality control, mitigating risk, and designing accountability mechanisms.
  • All other duties as assigned.

Knowledge, Skills and Abilities Required

  • Possess strong analytical and critical thinking skills and can problem-solve in situations that require balancing multiple perspectives or priorities.
  • An open, approachable, and action-oriented leader who exercises good judgement, treats others with respect and holds staff accountable. Excellent ability to lead and manage a team.
  • Flexible with a sense of initiative, and openness to change, and can prioritize your work and uphold a high level of customer service in a dynamic and fast-paced environment.
  • Possess strong computer skills, ideally with experience implementing or administering effective HRIS.
  • An outstanding supervisor who provides guidance and professional support to staff, offering regular feedback and serving as a mentor.
  • Demonstrates superior systems, policies, and procedures experience.
  • Ability to identify, analyze and solve complex technical problems.
  • Must possess exceptional oral/public speaking and written communication skills.
  • Experience planning and leading strategic initiatives to completion.
  • Experience with developing and providing training on systems and HR policies and practices.
  • Superb judgement and integrity, unparalleled confidentiality, and sophistication in all aspects of work.
  • Thorough understanding of the best HR policies, practices, and procedures.
  • Proven experience with overseeing and processing payroll.
  • Experience with data analysis & presenting data.
  • Highly organized & detail oriented.
  • Strong project reporting skills, with a focus on interdepartmental communication.
  • Experience with KRONOS/UKG payroll and HRIS systems.

Minimum Education and Training

  • Bachelor's degree in Human Resource Management or another relevant field or equivalent experience. Master's degree preferred.
  • At least 10 years’ experience in a leadership role in human resources and managing staff.
  • PHR, SPHR, SHRM-CP, or SHRMSCP certification is desired.
  • Experience in benefits administration, HR systems and/or payroll is preferred.

Salary Range: $144,545 to $187,908

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service. Inherent in these values is our commitment to diversity, equity, and inclusion for all.

This position has been designated as "Mobile" under MassHousing's Alternative Work Schedule (AWS)-hybrid work model. However, during the first 90 days, the employee may be expected in the office more frequently for training and onboarding.

As a condition of employment, successful applicants will be required to be fully vaccinated against COVID-19 or have an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for an exemption.

MassHousing is an Equal Opportunity Employer

+ Show Position Description - Less

Director of Rental Management

Organization: MassHousing

Location: One Beacon Street, Boston, MA 02108

Posting Closes: Close of Business on 2/3/2023

Website: www.masshousing.com

MassHousing recently affirmed its longstanding commitment to diversity and inclusion in its 5-year Strategic Goals.

The Organization

MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people. A bold mission for an innovative agency. Since its inception in 1966, MassHousing has provided more than $27.5 billion for more than 125,000 apartments and more than 105,000 home mortgage loans. Beyond lending, we also work to promote economic growth and empowerment for families, individuals, and businesses; help communities increase their housing stock; provide hope and homes for vulnerable populations, and look for new, cost-effective ways to provide equitable housing opportunities. We have a relentless determination to confront the Commonwealth's housing challenges and improve lives.

We know that we cannot meet our mission without a workforce that is committed to standing with us in our efforts. We achieve this by making investments in staff development and prioritizing individuals who align with our values including an unwavering dedication to diversity, equity, and inclusion.

As an employee of MassHousing you are offered a great career opportunity which is more than a paycheck. MassHousing's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including but not limited to:

  • Tuition reimbursement up to $10,000 per calendar year
  • A 35-hour work week and a hybrid work schedule
  • Back up Child/Elder Care
  • Retirement Savings including a pension and a deferred compensation plan (with a match)
  • Comprehensive health, dental and vision plans
  • 12 paid Holidays per year and generous sick, vacation, and personal time
  • Short-Term Disability
  • Central Boston office location, convenient to public transportation and amenities on site

If you're ready to join our dynamic team of mission driven professionals, this might be the job for you! Interested candidates should send a letter of interest and a resume to MassHousing by logging in to https://prd01-hcm01.prd.mykronos.com/ta/6003873.careers?CareersSearch

Position Summary

As a key member of the Agency’s senior management team, the Director of Rental Management is responsible for the effective management of the Agency’s multifamily loan portfolio, which consists of over 400 developments with associated principal balances more than $6 billion, owned and/or serviced for others. The portfolio consists of highly complex transactions with each development financed with a combination of the multiple capital sources/financing programs/subordinate debt programs the Agency originates its loans to and/or administers on behalf of itself or others. This individual leads the Agency effort in assessing the asset quality of its multifamily loan portfolio which is critical in determining the Agency’s loan loss reserves calculation, a key element in establishing credibility with the Agency’s external auditors and bond rating agencies (which impacts the Agency’s ability raise debt in the public capital markets.) In addition, the individual ensures that loan review programs 1.) confirm that the statutory and loan program guidelines for affordability are being adhered to, 2.) that physical conditions of the properties conform to Agency standards and 3.) that the reviews capture the relevant reporting data for MassHousing and the third parties for whom the Agency administers funds. The Director ensures new loan product development and current loan originations are informed by trends in the existing portfolio. The Director is further responsible for coordinating efforts to resolve loan workouts as they arise. The Director also ensures that all asset management practices are executed in a manner that recognizes and values the borrower’s ongoing relationship with the Agency and is supportive of the Agency’s multifamily Diversity, Equity, and Inclusion goals.

Specific Duties and Responsibilities

  • Manage the Rental Management Division staff to ensure:
    • Timely collection of all relevant loan related financial information
    • Accurate loan ratings based on the analysis of the collected information and property inspections
    • Timely and accurate processing of all replacement reserve requests
    • All non-billed cashflow/other payments due the Agency are collected
    • Timely responses to borrower requests and inquiries
    • Timely responses to resident concerns and inquiries
    • Current and accurate data on the management companies which manage the properties financed by the Agency
  • Serve as the primary liaison to the property management and resident groups with whom the Agency interacts.
  • Identify/manage/coordinate the training, team building and professional development support necessary in maintaining and building a high-performance rental management function.
  • Collaborate with the Rental Business Development, Rental Underwriting and Equitable Business Development groups in identifying potential business opportunities within the portfolio, new product development, review of current underwriting guidelines, and management of the Agency’s multifamily Diversity, Equity, and Inclusion goals.
  • Review and update the loan rating system to ensure ongoing relevance and accuracy.
  • Provide consultative guidance to the Executive Leadership team on efforts related to multifamily lending initiatives.
  • Coordinate activities with the Directors of Housing Stability, Rental Business Development, Rental Underwriting as well as the Rental S&T senior manager as needed.
  • Manage the Agency’s Section 8 Project Based Contract Administration contract QA/QC function.
  • Provide ongoing rental management production and portfolio status reporting.
  • Perform other tasks and duties as required.

Knowledge, Skills and Abilities Required

  • A strong knowledge of federal, state, and local housing programs with experience in Massachusetts affordable housing programs preferred.
  • Demonstrated experience in the asset management of affordable multifamily loan portfolios.
  • Understand the requirements of Affirmative Fair Housing Marketing and Tenant Selection Plans as required by Agency statute and relevant loan programs.
  • Demonstrated experience administering loan risk rating systems and an understanding of their impact on loan loss reserve calculations.
  • Demonstrated ability to negotiate complex issues within tight timeframes, design and implement new programs and allocate resources to meet work schedules.
  • Demonstrated experience in managing, motivating, and evaluating staff working on a variety of topics and evaluating staffing levels and organizational effectiveness.
  • The ability to provide strategic level thinking and in problem solving settings.
  • The ability to manage and/or support cross-departmental projects and dependencies.

Minimum Education and Training

  • Advanced degree in Business, Finance, Law or Public Administration or related field preferred or equivalent professional experience.
  • 10+ years of increasingly responsible experience in multifamily asset management, affordable housing lending/underwriting, government sponsored affordable housing programs, real estate financing or real estate development.

Salary Range: $151,013 - $196,317

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service. Inherent in these values is our commitment to diversity, equity, and inclusion for all.

This position has been designated as "Mobile" under MassHousing's Alternative Work Schedule (AWS)-hybrid work model. However, during the first 90 days, the employee may be expected in the office more frequently for training and onboarding.

As a condition of employment, successful applicants will be required to be fully vaccinated against COVID-19 or have an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for an exemption.

MassHousing is an Equal Opportunity Employer

+ Show Position Description - Less

What our team is saying