Mission & Values
MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people.
MassHousing will achieve its mission and its business goals through
- Investment in staff development and continuous organizational improvement;
- Innovation and agility in the delivery of responsible lending products, housing opportunities and services; and
- An intense focus on the needs of our customers and the people and communities we serve.
Our Values
The following Values guide the culture of MassHousing into the future:
- Integrity
- Excellence
- Collaboration
- Respect
- Accountability
- Service
Our Leadership Model
MassHousing is committed to fostering an entrepreneurial mindset that focuses on investing in our people, innovation, strategic decision-making and risk management. Our active management model helps us
- Mobilize our teams in Pursuit of the Agency's Vision
- Expect and inspire Excellence throughout our organization
- Create a Learning Culture that is data driven